Using the Nurse Advice Line

Q. What is a nurse advice line?

A. A nurse advice line is a trusted source of information and support offered through your medical plan.

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Q. Can I reach the nurse advice line anytime?

A. Yes. All medical plans offered by The Sound Partnership have a nurse line you can call, toll-free anytime—day or night.

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Q. How does the nurse information line work?

A. Call the toll-free number to speak with an experienced registered nurse. After verifying program participation, you can ask health questions, learn self-care tips or get information that can help you choose appropriate care for your situation.

Regence BlueShield CareEnhance: 800.267.6729
GHC consulting nurse: 800.297.6877

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Q. What other options are available?

A. If you do not want to speak with a nurse, most nurse advice lines also include an audio library of recorded health information messages.

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Q. How much does it cost?

A. The nurse advice line is a service that is offered through your medical plan at no additional charge to you.

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Q. Will the Regence BlueShield plan have a nurse advice line?

A. Yes. The Sound Partnership offers a 24-hour nurse advice line for Regence BlueShield members called CareEnhance.

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