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Case Management Phone Numbers

All medical plans offered by The Sound Partnership have case management services.

Group Health Cooperative (GHC)— 800.562.6300
Regence BlueShield CareAssist — 800.367.2766

GHC Members

GHC provides case management service resources to help you manage your disease. Go to www.ghc.org and login using your plan ID number to learn more or call 800.562.6300. Case managers can provide:

  • Emotional support
  • Information about insurance and housing
  • Assistance in obtaining answers to work and legal questions relating to HIV status
  • Assistance in or referrals for getting supplies and equipment
  • Help finding financial aid resources
  • Assistance with resource information for home care

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Regence BlueShield Members

If you are a Regence BlueShield member, CareAssist is your new case management program. CareAssist provides services to help you and your family cope with major illness and injuries by connecting you with a CareAssist nurse. Your nurse will:

  • Coordinate coverage with your physician and other providers
  • Facilitate care covered by your health plan
  • Provide information about the condition, illness or injury
  • Answer questions about treatment options and your covered benefits
  • Suggest ways to minimize out-of-pocket costs and use benefits efficiently
  • Be your advocate in the health care system

For more information about this new service from Regence BlueShield call 800.367.2766.

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